How long does it take a new dedicated server to deploy?Although we state our fully customized servers go online within 24 hours the reality is most of them are deployed within just 4 hours from the time we receive payment. We offer a handful of pre-built, pre-configured servers that deploy in about 7 minutes.it.
Can I customize your dedicated servers however I want?Any of our “non-instant” dedicated servers can be customized however you want with thousands of possible options. We provide options from one processor to four processors, one hard drive to 100 hard drives, 8GB RAM to 1000GB RAM, and everything in between. Most fully customised servers deploy in less than 4 hours from the time we receive your payment.
What configuration options do I have with an Instant deployment server?Instant Deployment servers are pre-built and already racked up within the data center. Customization options are limited to the operating system, software, bandwidth and add-ons like firewalls and backups. There are no options to customize the hardware. Instant Deployment servers typically deploy in about 7 minutes from the time your payment is submitted.
What is included with a 1GBPS unmetered port?We provide a full 1Gbps dedicated port that you can max out whenever you need, for as long as you need. You are connected to the same Intelligently Routed blend of 8 transit providers included with our standard metered bandwidth options. You will never be billed for overage with this plan unless you have specially requested a 10Gbps port, otherwise, you are capped at 1Gbps. If you were to max out this port for the duration of an entire month you would experience roughly 330TB of throughput.
Can i upgrade my dedicated server later?Upgrade to a better CPU, more RAM, more hard drives quickly and easily at the time of your convenience. Open a trouble ticket with our Sales Team for pricing of the upgraded hardware and on acceptance we will coordinate with you to determine the best time to perform the upgrade.
How many IP addresses comes with my dedicated server?Each USA dedicated server comes with free single IP address. You can purchase up to 5 IP addresses with each dedicated sever and additional IP (more than 5 IPs) addresses can be purchased upon request. You may have to submit ARIN justification forms as well as submit to additional terms depending on the number of IP addresses desired.
Do you offer DDOS protection?We know the catastrophic effects and loss of revenue that can be caused by a DDoS attack and treat server security and uptime very seriously. Each of our dedicated servers include free DDoS protection to maximise availability and prevent unexpected downtimes from disrupting your business and revenue stream.